Shipping Policy

At SimpiPets, we operate under the dropshipping model, meaning products are shipped directly from our global suppliers to customers worldwide.

• Delivery times: Orders typically take 15 to 35 business days to arrive, depending on destination and customs clearance.

• Processing time: Orders are processed within 1–5 business days after payment confirmation.

• Tracking: All orders include a tracking number, sent by email once the product is dispatched.

• Delays: External factors such as customs inspections, strikes, or peak seasons (e.g., Black Friday, Christmas) may extend delivery times.

• Shipping costs: Displayed at checkout, or free shipping may apply to certain promotions or regions.